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FAQs

HOW MAY I HELP YOU?

ABOUT DIAMOND

Can we see the physical diamond before buying?
Yes, of course (Possible in Offline Sales Only).
Do you deal with CVD diamonds?
No, we sell only natural diamonds.
Can I upload your inventory on my website?
Yes, you can.
Which size of diamonds do you sell?
We have a wide range of 0.30 to 15 carats of diamonds.
Which certified diamonds you have?
We have GIA & IGI certified diamonds.
Do you sell the non-certified diamond?
Yes, we do.

SHIPPING

How do you ship the diamonds?
We ship diamonds to our customer through Malca Amit and other shipping services.
What is the charge for shipping?
For invoices below US$ 15000, charges are US$ 150, except for USA. For invoices below US$ 15000 in USA, charges are US$ 200. For invoices above US$ 15000, shipping is free

PAYMENT TERMS

In which currency do you accept the payment?
We accept payment only in US $.
Can we pay through wire transfer?
Yes, you can, but in wire transfer, you have to pay in advance. Once we have received the payment in our account then only we will ship the parcel.

RETURN / REFUND

What if we do not like the diamonds, can we return/exchange?
Yes you can, but in this case, you have to bare shipment charges of US $100. In order to avoid this we suggest that you carefully select your diamonds so that the need for return/exchanges does not require.
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